Agenda item

Budget Consultation Feedback 2024

Minutes:

The Chair welcomed the Executive Member for Finance and Governance and the Director of Finance to the meeting and invited the Executive Member to deliver her presentation.

 

The budget consultation process had been short due to several factors including the amount of work required to close the budget gap and the timing of the local government settlement from government.

 

Following agreement by Executive to go out to consultation there was extensive online consultation with the public. The Communications Team approached this well by explaining complicated issues in plain English. There was also a Let’s Talk email address the public could use to send views or ask questions.

 

There were four in-person consultation events held in the North, South, East and West of the town that were attended by approximately 90 residents. The sessions were led by the Mayor and Executive Member for Finance and Governance. Senior Officers also attended to offer detailed technical information where required. The largest event was Acklam library at which local TV news attended.

 

There was a need to review how to deliver the in-person consultation sessions as there was some disruption from members of the public who asked questions not related to the budget. There were also instances of Members posing unrelated questions at the sessions despite their attendance being observational. Overall, however, there were lots of challenging questions posed and good suggestions which included different ways of operating the Captain Cook Birthplace Museum. There was a lot more understanding about the budget proposals when the Council’s financial position was put into context.

 

The consultation was also promoted on social media. There were 10 social media posts that had an estimated reach of 36,525 people. All Members were provided with details of the budget consultation so this could then be shared with their residents. The consultation was also included on the Council newsletter that was sent to over 44,390 people with some 12,792 opening it.

 

The Mayor and Executive Member both participated in media appearances with the Mayor appearing on local TV and the Exec Member appearing on BBC Radio Tees. These were accompanied by formal press releases.

 

The consultation also included targeted consultation with groups affected by the proposals, including Social Care proposals as well with the Northeast Chamber of Commerce.

 

Members were actively engaged with the budget consultation process, with several briefing sessions being held. Member training was held specifically around the budget setting process and Executive Members and the Mayor had attended OSB and individual scrutiny panels.

 

In terms of responses to the consultation, there had been 1,171 responses to the online questionnaire which was the highest response rate in the previous five years. Notes had been taken at the public consultation events, with one proposal about community grants being made by a member of OSB. There was also a suggestion made by a back bench member about refuse collection.

 

Several budget proposals were opposed by 40% or more of residents. These included car park charges at Stewart Park which was withdrawn from consideration and the closure of Captain Cook Birthplace Museum, which was deferred for further work to be undertaken.

 

Scrutiny also suggested about community grants and the provision for small grants to individuals and community groups to review the grants process.

 

The Executive Member invited questions from the Board.

 

A Member queried if the anything could be done different for the next consultation. It was commented that the public facing sessions may have benefited from a central location. However, it was also commented that, despite some disruption, previous consultation sessions had taken place without incident, and it would be a shame if the consultation sessions were not taken to the community. It was also stated the sessions needed to greater degree of formality as some questions were not relevant to the budget. It was suggested that a statement could be made at future sessions.

 

The Chair commented that having the consultation take place in the community was important and that security in all Council settings was important. It was also clarified that the public consultation sessions were not for Members as there were separate arrangements for them.

 

A Member commented that Acklam Library was a small venue for one of the sessions.

 

The Chair thanked the Executive Member for Finance and Governance for the presentation.

 

NOTED