Agenda item

Overview of Service Areas

The Directors of Regeneration and Environment and Community Services, will be in attendance to provide the Panel with an overview of the services provided across their respective Directorates, and to highlight the strategic and departmental priorities for the coming year.

 

Recommendation: That the Panel notes the information provided and considers it when determining the Work Programme for 2025-2026.

Minutes:

The Director of Regeneration and the Director of Environment and Community Services, were in attendance at the meeting and provided the Panel with an overview of the services provided across their respective Directorates, highlighting priorities and challenges for the next year.

 

The Director of Environment stated that the Directorate is committed to deliver services and policies that meet the Council’s strategic vision.

 

The Council's vision for Middlesbrough is a thriving, healthier, safer and more ambitious place where people want to live, work, invest, and visit. We will support our residents to live fulfilling lives, to ensure that our communities thrive.

 

The Environment and Community Services Directorate consisted of five elements:

 

·        Environment Services

·        Highways and Infrastructure

·        Neighborhood

·        Public Protection

·        North East Migration Partnership

 

The Environment Services department was responsible for:

 

·        Waste Disposal (responsible for day to day management of waste disposal contract for Cleveland authorities)

·        Waste collection

·        Open space Management

·        Newham Grange Leisure Farm

·        Parks management

·        Bereavement Services

·        School catering

·        School cleaning

·        Green agenda

·        Pest control

 

The Director stated that food waste collection would be taking effect shortly which is a Government initiative across all local authorities and not specific to Middlesbrough.

 

A Member asked a question on the poor rates of recycling in Middlesbrough, the Director advised that Waste Education Officers were to be employed to assist in increasing the rates of recycling across the town.  It was suggested that the Waste Policy could be reviewed to include “no more side waste”.  The Director stated that more education was needed and that the Council need to provide all facilities to recycle to make recycling as easy as possible.

 

The Member requested that the Director provide ward specific data on recycling rates.

 

The Neighbourhood Services department was responsible for:

 

·        Community Safety Partnership

·        Crime and Anti-Social Behaviour Reduction Strategy

·        Prevent and Contest responsibilities

·        Neighbourhood Management

·        Community development

·        CCTV

·        Street Wardens

·        Environment Enforcement

·        Libraries

·        Community Hubs

·        Area Care

·        Tree Management

 

The Director advised that the Neighbourhood Management model was working well, organisations were working collaboratively and building relationships with the local communities.

 

A Member asked whether the Director had explored the use of AI CCTV the Director explained that there was a need to be cautious around AI due to legislation.

 

The Highways and Infrastructure department was responsible for:

 

·        Strategic highways

·        Highways repair and maintenance

·        Responsibility for bridges and structures

·        Flood management

·        Emergency highways management

·        Rights of way management

·        Integrated transport management (Children & Adults)

·        Car parking (strategy)

·        Street lighting

·        Traffic signal management for Cleveland Authorities

·        Management of Urban Transport System

·        Highway laboratory for Cleveland

 

The Director explained that the department was also responsible for Fleet Management which included:

 

·        Management of Council’s Operator License

·        Fleet Strategy

·        Fleet Maintenance

·        Fleet hire

 

Members heard that the directorate was also responsible for the North East Migration Partnership and was the lead in the region for asylum and migration.  The authority does not make decisions on the numbers, purchasing or procuring properties this was down to Central Government.  The department is working closely with Centra Government on the asylum dispersal system and other asylum schemes that effect the UK and the North East.

 

A Member suggested that it would be beneficial for an all Member Briefing to be held to detail the work of the North East Migration Service.

 

The Public Protection department was responsible for:

 

·        Trading Standards

·        Environmental Health

·        Food Standards

·        Taxi Licensing

·        Gambling Policy

·        Licensing Policy

·        Selective Landlord Licensing

·        Noise control

·        Air Quality

·        Metrology Labs

 

Members were advised of the following priorities for the directorate:

 

·        Support and enhance the Council’s Transformation Program by introducing and developing neighbourhood working

·        Community Safety Plan and Partnership implementation to reduce crime and anti-social behaviour

·        Increase cleanliness and the town and its physical environment

·        Develop and implement the Green Strategy

·        Tender for main waste disposal for post 2025/26

·        Reduce environmental crime

·        Reduce crime and antisocial behaviour

·        Maintain a robust approach with regard to Trading Standards and Public Protection issues

·        Deliver significant capital project in highways.

 

The Regeneration Directorate consisted of five elements:

 

·        Growth and Assets - Economic development, town centre, capital projects, design services, asset management, commercial property

·        Housing - Housing growth, housing supply

·        Culture - Venues, museums, archives, events, sector development

·        Community Learning - Apprenticeships, Learning for Inclusion, ESOL

·        Marketing and Comms – External comms and internal comms

 

The Marketing and Communications Team was also included within the Directorate, but the Head of Service reported directly to the Chief Executive.

 

The priorities for the Regeneration Directorate were as follows:

 

        Transforming the Town Centre

        Development of a new community at Middlehaven

        Rebalancing the role as a landlord

        Addressing Council accommodation issues

        Accelerating housing growth

        Aligning housing demands and housing supply

        Commercialising cultural venues

        Revamping the museum offer

        Growing the role of events

 

The Director of Regeneration advised Members of current projects within the Regeneration Directorate which included:

 

        Central Library

        Old Town Hall

        Southlands

        Newham Hall

        Hemlington Grange

        Hemlington Grange South

        Hemlington Grange West

        Hemlington North

        Former St David’s School Site

        Nunthorpe Community Centre

 

The key challenges currently for the Regeneration Directorate were:

 

        Town Centre ASB

        Mayoral Development Corporation

        Difficult office market

        Retail decline

        Empty properties

        Construction costs v property values

        Nutrient neutrality and Biodiversity Net Gain

        Dwindling resources – capital & revenue

        Commercialising cultural venues

        Aging property portfolio with increasing risks

 

It was advised that the biggest issue for Middlesbrough in terms of regeneration currently was anti-social behaviour (ASB). Tenants in corporate and commercial buildings were raising this as a barrier to investment, with companies saying they would leave or not invest in Middlesbrough as a result of ASB.  In relation to ASB there were a number of businesses or organisations, particularly based around Centre Square who were suffering. They were working together to combine their security resources to make a more effective team.

 

Another issue was the cost of construction was disproportionately higher than the value of buildings once they were completed. As a result, commercial and private developers would not invest without gap funding from the public sector.

 

Nutrient Neutrality was another issue which was slowing down house building.

 

Members asked questions in relation to ASB, a greener town centre, decline in retail and café culture and the Director provided answers accordingly.

 

The Chair thanked the Director of Environment and Community Services and the Director of Regeneration for their presentations.

 

AGREED that the information provided was received and noted.

 

 

 

Supporting documents: