1. Review of Premises Licence: Cleveland Huntsman, Viewley Centre Road, Hemlington, Middlesbrough, TS8 9DW
2. Review of interim steps imposed at the summary review hearing on 28 July 2025
Minutes:
A report of the Director of Environment and Community Services had been
circulated outlining an application for a Summary Review of the Premises
Licence in respect of The Cleveland Huntsman, Viewley
Centre Road, Hemlington, Middlesbrough, TS8 9DW, Ref No. PR0072.
Summary of Current Licensable Activities and Hours
Live music, recorded music, facilities for dancing, facility like
music/dance, sale of alcohol on and off the premises.
11.00am to Midnight Monday, Thursday, Friday & Saturday.
11.00am to 11.00pm Tuesday and Wednesday.
Noon to 10.30pm Sunday.
A copy of the current Premises Licence and accompanying operating
schedule was attached at Appendix 2.
The Chair introduced those present and outlined the procedure to be
followed at the meeting.
Details of the Application
The Licensing Manager presented the report outlining the application for
a Summary Review of the Premises Licence in respect of Cleveland Huntsman, Viewley Hill Road, Hemlington, Middlesbrough, TS8 9DW, Ref
PR0072.
Following an application made on 25 July 2025, by Cleveland Police, for a
Summary Review of the Premises Licence, a Summary Review Hearing was held on 28
July 2025. The application was made in
response to an incident of serious crime at the premises on 24 July 2025. A copy of the application was attached at
Appendix 1.
At the Summary Review Hearing on 28 July, under Section 53A of the
Licensing Act 2003, the Committee considered whether it was necessary to impose
interim steps pending a full review hearing.
The Committee determined it necessary to take the following interim steps
under Section 53B of the Act:-
1.
To
suspend the whole of the Premises Licence
2.
To
remove the Designated Premises Supervisor
The reasons for the decision were set out at paragraphs 9) to 18) in the
submitted report.
By way of background to the premises, the report outlined that it had
operated as a community pub adjacent to a shopping parade. It had the benefit of a premises licence
since 2005 and had operated for many years prior to that date.
The report also referred to the
relevant sections of the Council’s Licensing Policy, relevant sections of the
Guidance to the Licensing Act, including Summary Reviews, and the options
available to Members in determining the review and the review of the interim
steps imposed on 28 July 2025.
Representations
In response to the notice of the
application to review the premises licence, published on 25 July 2025, six
representations were received, between 3 and 8 August 2025, from local residents in support of the former Designated Premises
Supervisor, two of whom were in attendance at the meeting. The representations were attached at
Appendices 3 to 8 of the submitted report.
On 8 August 2025, further
evidence was received from Seargeant Bavin, Cleveland Police, attached at
Appendix 9.
Additional Information
The Licensing Manager advised
that there had been ongoing discussions between Cleveland Police and the
Premises Licence Holder, resulting in a proposed set of revised conditions
(which would replace Annex 2 of the current Premises Licence conditions). The proposed conditions had been circulated
to Members prior to the meeting.
Applicant in Attendance
The Police Legal Representative, presented the case on behalf of the
applicant, Cleveland Police.
Reference was made to the CCTV footage of the incident which Members had
viewed at the Summary Review Hearing on 28 July 2025. It was highlighted that the footage could be
made available again should Members wish to view it, however, the Police would
make an application to exclude the press and public from the meeting whilst the
footage was shown. It was noted that the
Sub Committee comprised the same three Members as at the meeting on 28 July,
and Members subsequently agreed it was not necessary to view the footage again.
Reference was made to the proposed revised conditions, agreed between
Cleveland Police and the Premises Licence Holder. Whilst it was accepted that the revised
conditions would have been unlikely to have prevented the incident that
occurred on 24 July, both parties believed that the revisions would bring the
licence in line with similar premises and be sufficient to uphold the Licensing
Objectives.
It was stated that the Premises Licence Holder, in this case Star Pubs
Trading Ltd, had engaged positively with Cleveland Police and had complied with
the interim steps imposed at the Summary Review Hearing. The premises had remained closed following
the suspension of the premises licence and the DPS had been removed and this
included steps in place to remove the DPS from the residential dwelling above
the pub itself as the Police had concerns that until the DPS had vacated the
residential flat, there was a risk that they may take up a role within the
pub. It was noted that the Police had
considered seeking a condition on the licence that the former DPS was to have
no involvement with the premises, however, the Police considered that this
would not be necessary due to the Premises Licence Holder indicating that the
DPS had gone to live elsewhere and that they expected to take vacant possession
of the whole of the premises from next week.
In terms of the options available to Members, the Police Legal
Representative stated that Cleveland Police sought the modification of the
conditions of the premises licence, as circulated prior to the meeting, in order to strengthen the promotion of the Licensing
Objectives. It was highlighted that the
premises would not be able to operate until a suitable DPS was appointed.
Questions from
Members and Interested Parties
It was confirmed that there were no questions from Members or the
interested parties.
Premises Licence
Holder (Respondent) in Attendance
The Premises Licence Holder’s Legal Representative provided background to
Star Pubs Trading Ltd, stating it was a subsidiary of Heineken UK which
operated around 2,400 pubs, with the majority being local, community-based pubs
similar to the Cleveland Huntsman.
The Legal Representative stated that since becoming the DPS for the
premises, there had been no issue until the incident that had triggered the
summary review. The Premises Licence
Holder had been in agreement with the interim steps
imposed and had been in regular contact with Cleveland Police since that
time. Both parties had agreed the
proposed conditions which would replace the current Annex 2 on the Premises
Licence.
As previously stated, the DPS leased the living accommodation above the
premises and was currently living elsewhere.
Notice was given to the DPS to formally vacate the premises week
commencing 25 August 2025 and vacant possession was expected at that time.
The Premises Licence Holder would seek to appoint a suitable DPS, in
liaison with Cleveland Police, therefore, the premises would remain closed
until such time that a suitable DPS was appointed. The Legal Representative apologised, on
behalf of the Premises Licence Holder, for the problems that had arisen and
stated that they were keen for the premises to return to a stable footing. They did not wish for the premises to remain
closed on a long term basis and were of the opinion
that with a new tenant DPS in situ, and the updated conditions, the premises
could return to being a community-based pub.
Questions from
Members and Interested Parties
It was confirmed that there were no questions from Members or the
interested parties, however, the Council’s Legal Representative raised the
following issues:-
·
It was
understood that the DPS had been removed, however, it was queried what the
access arrangements were between the pub and the flat above and whether there
was direct access from the flat into the pub.
The Premises Licence Holder responded that there was access from the
flat directly into the pub below as well and private access to the flat from
outside.
·
The
Legal Representative queried whether there could be any potential issues should
vacant possession not be achieved quickly.
The Premises Licence Holder advised that they would
not let the premises without first achieving full vacant possession.
Those Making
Representations
Two local residents were in attendance at the
meeting, having provided written support in favour of the DPS, within the
specified timeframe, and were invited to speak should they wish to do so.
T Hufton spoke in support of the DPS stating that whilst she had only
known the DPS for a short time, she had brought the community together and had
made everyone feel welcome. She stated
that she personally felt comfortable visiting the premises and that the DPS had
tried to involve families from the local community. She felt that it was a shame that the DPS had
to be removed due to the actions of another person.
Ms Hufton asked the Premises Licence Holder how they intended to prevent
any similar situations occurring at the premises in future in relation to
problem customers. The Premises Licence
Holder’s legal representative stated that the Premises Licence Holder would
need to ensure any information in relation to such incidents was shared with
them and they would take the appropriate course of action.
Summing Up
Both parties were
afforded the opportunity to sum up.
The Police Legal Representative confirmed that there was nothing further
to add.
The Premises Licence Holder’s Legal Representative summed up by stating
that it had been an unfortunate event and that they had been grateful to work
with the Police and had been in agreement with the
imposition of the interim steps to suspend the licence and remove the DPS. They had continued to work with the Police
since that time to agree modified conditions to the licence and would continue
to work with the Police during the process of appointing a suitable replacement
DPS for the premises, with the aim of the premises reopening and providing a
hub for the community.
It was confirmed that there were no questions from Members or the
relevant parties and all interested parties other than the Officers of Legal
and Democratic Services, withdrew whilst the Committee determined the
review.
Subsequently, all parties
returned and the Chair announced the Sub Committee’s decision as follows:-
DECISION
ORDERED that the Premises
Licence in respect of the Cleveland Huntsman, Viewley
Centre Road, Hemlington, TS8 9DW, Ref No: PR0072, be retained, but that the
conditions on the licence be modified and the Designated Premises Supervisor be
removed and that the interim steps remain in place, as follows:-
Decision - Summary Review Under Section 53C of the Act
1. The
Committee decided that the Premises Licence could be retained, however, the
conditions on the Premises Licence were to be modified as set out in the
appendix to this decision.
2. That
the Designated Premises Supervisor be removed from the Licence.
Decision - Review of Interim Steps Under Section 53D of
the Act
1. The
Committee considered that it was appropriate, for the promotion of the
Licensing Objectives, for the interim steps to remain in place.
Authority/Power to Act/Considerations – Review of
Premises Licence Section 53C of the Act
1. The
Cleveland Huntsman operated as a public house.
Under the Premises Licence it was permitted to sell alcohol between
11.00am to midnight Monday, Thursday, Friday & Saturday, 11.00am to 11.00pm
Tuesday and Wednesday and Noon to 10.30pm on a Sunday.
2. An
application for a summary review was received from Cleveland Police on 25 July
2025, under section 53A of the Act, in relation to a serious violent incident
that occurred on 24 July 2025. In
accordance with sections 53A and B of the Act, the Council held a hearing,
within 48 hours, on 28 July 2025 to determine whether it was necessary to take
interim steps pending the determination of a review of the licence.
3. The
incident involved the partner of the DPS at the time, in an altercation outside
the Premises. The Premises were open and
serving alcohol when an argument broke out between the victim and the
perpetrator. The perpetrator used a
bladed article to slash at the victim’s neck as well as stab the victim to the
abdomen area causing a puncture wound. The victim was taken to hospital.
4. No
attempts were made by the Designated Premises Supervisor to contact the
Ambulance service or Cleveland Police.
The Police only became aware of the incident when notified by the
Ambulance service. The Ambulance service
was contacted by a third party.
5. On
28 July 2025, the Committee heard representations from the Police and the
Premises Licence Holder and decided to remove the Designated Premises
Supervisor and to suspend the licence as the interim steps pending the review. This decision was made in
order to alleviate the risk of harm as well as to promote public safety
and the prevention of crime and disorder.
6. It
was noted that both the Police and Premises Licence Holder were
in agreement with the interim steps.
7. In
accordance with Section 53A(b) and C, following receipt of an application under
Section 53A, the Licensing Authority must hold a hearing to consider the
application for the review and any relevant representations within 28 days.
8. The
Sub Committee must take such steps (if any) as it considered appropriate to
promote the licensing objectives which were: the promotion of (a) the
prevention of crime and disorder; (b) public safety; (c) the prevention of
public nuisance; and (d) the protection of children from harm.
9. The
steps set out in Section 53C were (a) the modification of the conditions of the
premises licence, (b) the exclusion of a licensable activity from the scope of
the licence, (c) the removal of the designated premises supervisor from the
licence, (d) the suspension of the licence for a period not exceeding three
months, or (e) the revocation of the licence.
10. The
Committee considered the report and appendices, as well as the representations
from the parties during the hearing. It considered relevant parts of the Act
and Government Guidance.
Reasons for the Decision – Review of Licence under
Section 53C of the Act
11. The
Committee first heard representations from the Applicant. The Police summarised their necessity to make
an application for a summary review, as aforementioned, due to the premises
being associated with serious crime and disorder. Reference was made to the original
application and the serious incident that had occurred.
12. The
Police, through their representation, stated that prior to the hearing, they had
liaised with the Premise Licence Holder regarding proposed modified conditions
that would be agreeable to them. The
Police submitted that the changes would improve the Premises Licence as well as
bring it up to date and act as a way of tidying the Licence, whilst ultimately
promoting the Licensing Objectives. It
was noted that those conditions were agreed by the Premise Licence Holder.
13. The
main concern that the Police had, was that DPS would continue as DPS and,
therefore, the risk of serious crime and disorder would remain. The Police representative confirmed that
following pre-hearing discussions, the Premises Licence Holder had assured that steps had been taken to remove the DPS from the
Premises’ adjoining residential area, by way of a written notice of
possession. The Police referenced that
they would have requested a condition that the DPS could not be named as DPS,
but that following the Premises Licence Holder’s assurances, this was no longer
sought.
14. No
further submissions were made by the Police other than to reiterate that the
agreed conditions would promote the Licensing Objectives.
15. The
Premises Licence Holder provided a background to their business, that they were
a subsidiary of Heineken UK and owned/ran many pubs throughout the UK. The Premises Licence Holder reiterated their
disappointment in the events that led to the summary review and subsequent
review of the Licence and stated that this was not a reflection of them and
rather an isolated incident of the DPS and her partner. The Premises Licence Holder apologised for
the incident and reiterated that they would ensure, to the best of their
ability that it would not happen again.
16. The
Committee heard that the Premises Licence Holder agreed with the initial
interim steps and did not resist them, nor did they disagree with the proposed
conditions of the Police. It was agreed
by the Premises Licence Holder that the addition of new conditions and the
modification of original conditions, as proposed by the Police, would better
reflect the promotion of the Licensing Objectives.
17. Regarding
the DPS, the Premises Licence Holder confirmed that they had sought possession
and that they had been informed by the DPS that the Premises was now vacant, and further stated that the they may now have
completely moved out of the Premises just before the hearing. It was confirmed that a new DPS and tenant
would be sought and that approval from the Police would be requested before any
potential suitor would be confirmed.
18. When
questioned if the Pub part of the Premises could be accessed from the
residential flat above, the Premises Licence Holder confirmed that it could be
accessed via an internal door. When
further questioned if this could pose an issue should the DPS refuse to give
possession of the separate tenancy of the residential part of the Premises, the
Premises Licence Holder confirmed it would not, as they would not be let out or
open until the DPS was confirmed to have left.
Until then, the Premises would remain closed.
19. Six
representations were made as part of the Licence review and were annexed to the
original report of the Licensing Team.
Of those six representations, two of the individuals attended the
Committee hearing. All the
representations received were in support of DPS and made arguments for them to
remain as DPS despite the incident that occurred.
20. At
the Committee hearing, one resident who had made a representation stated that
the DPS, through running of the Premises, had brought the community together
again and that she had ensured frequenters were comfortable and enjoyed the
Premises. The resident further stated
that the victim of the incident was a well-known troublemaker who was banned
from the Premises and that this individual should not be allowed to ruin the
running of the Premises for the DPS.
21. The
Resident questioned the Premises Licence Holder as to what difference changing
the DPS would make if the individual, who was the victim of the incident, would
be able to allegedly cause problems at the Premises. The Premises Licence Holder stated they would
ensure any new DPS would be supported, informed of any problem frequenters and
would ban those who caused issues at the Premises.
Designated Premises Supervisor (DPS)
22. The Committee
firstly agreed that it was necessary for the DPS to be removed and determined
that the incident was because of the DPS and her partner and that the removal
of the same would significantly reduce the risk of any further conflict or
prevention of the promotion of the Licensing Objectives.
23. It
was noted that the Committee considered the option of specifically making it a
condition of the Licence that former DPS could not be named as the DPS,
however, the Committee decided that the action of the Premises Licence Holder
to remove her from the Premises, highlighted that there was no intention of her
reinstatement. It was also noted that
any proposed new DPS must be agreed by the Police and that the Premises Licence
Holder would keep the Premises closed until that time.
Conditions
24. The
Committee noted the agreed conditions proposed by both the Police and Premises
Licence Holder. The agreed conditions
were intended to incorporate those already on the licence as well as amend and
add other conditions where in the best interests to do so. New or amended conditions agreed included
(but were not limited to): CCTV, door staff, dispersal policy, glassware,
training records, beer garden, young persons and challenge 25.
25. Regarding
the agreed proposed conditions for the prevention of crime and disorder, the
Committee noted that there were amendments to the CCTV that brought the Licence
up to date and ensured that it was more current.
26. The
Committee further agreed that the inclusion of having SIA registered door staff
for certain periods and events was a positive step in promoting the prevention
of crime and disorder. The Committee also agreed that having a dispersal policy
in place and making it mandatory that a DPS was at the Premises for certain
times, would aid Emergency Services and help to ensure order and safety,
subsequently promoting the prevention of crime and disorder.
27. The
Committee agreed that the conditions relating to glassware at the Premises, as
well as the updated training records condition, would help to promote public
safety. It was noted that the condition
regarding training records had made it necessary for a refresher every six
months for staff members. The Committee
hoped this would positively ensure staff were aware of what to look for and
would ensure that an incident such as the one that had caused this regulatory
procedure was prevented in the future.
28. It
was determined that adding a condition around the use of the beer garden would
help to prevent a public nuisance.
29. Finally,
the Committee agreed that in order to protect children
from harm, there was a necessity to refresh the conditions on the Licence. The age children can remain on the Premises
at certain times was increased to 18 years old, from 16 years old. As well as this, the Committee agreed it was
important to have a Challenge 25 Policy incorporated into the Licence
conditions.
30. In
reaching its decision, the Committee considered the representations received as
well as from the resident on the day.
Whilst the Committee did consider the live representation and
submissions annexed to the report, they found that the incident was too severe
and should the DPS remain, the Licensing Objectives would not be promoted.
31. The
DPS was removed from the Licence and a full copy of the modified and updated
conditions was contained as an annex to the minutes and replaced those headed
‘Licensing Objectives’ at ‘Annex 2 - Conditions consistent with the operating
Schedule’ of the Premises Licence.
Right of Appeal
32. There
was a right of appeal against the decision, by any interested party, to the
Magistrates Court within 21 days of the decision. The local magistrates court was the Teesside
Justice Centre, Teesside Magistrates Court, Victoria Square, Middlesbrough.
33. If a
party made an appeal and the Council successfully defended the Committee’s
decision it would request the Court to make an order for the party to pay the
Council’s costs in defending the decision.
INTERIM STEPS
Authority / Power to act / considerations Review of
Interim Steps under Section 53D of the Act
34. Following
a determination of the review under Section 53C, the Committee must further
review the interim steps imposed under Section 53B on 28 July 2025.
35. The
Committee must consider whether the interim steps were appropriate for the
promotion of the licensing objectives, consider any relevant representations
and determine whether to withdraw or modify the interim steps taken.
36. The
Committee may, on such a review, make any of the following interim steps: (a)
the modification of the conditions of the premises licence; (b) the exclusion
of the sale of alcohol by retail from the scope of the licence; (c) the removal
of the designated premises supervisor from the licence; (d) the suspension of
the licence.
37. The
interim steps imposed after a review would apply to the licence until the end
of the period given for appealing the decision - being 21 days - or until an
appeal was disposed of or until the end of a period determined by the Committee
which cannot exceed the above.
38. In
imposing the interim steps, the Committee considered the report, appendices and
additional written and oral representations made by the parties. It considered the Act and Government
Guidance.
Reasons for the Decision to Impose Interim Steps –
Section 53D of the Act
39. It
was noted that the Premises Licence Holder accepted the continuation of the
interim steps and offered no further representation against them.
40. The Committee
heard that the Premises Licence Holder had sought possession of the property
from the former DPS, and that the Premises Licence Holder had been verbally
informed that the former DPS had left the Premises, including the residential
area.
41. The
Premises Licence Holder stated that they would not reopen the Premises until
they had absolute possession and could find a suitable DPS that had Police
approval.
42. In
any event, the Committee determined that in order to
ensure that the Premises Licence Holder had time and opportunity to regain
possession of the Premises, the interim steps would remain in force.
Right of Appeal
43. There
was a right of appeal against the decision to impose the interim steps by any
interested party to the Magistrates Court within 21 days of the decision
(paragraph 8B of Part 1 of Schedule 5 to the Act). The local magistrates court was the Teesside
Justice Centre, Teesside Magistrates Court, Victoria Square, Middlesbrough.
44. If a
party made an appeal and the Council successfully defended the Committee’s
decision it would request the Court to make an order for the party to pay the
Council’s costs in defending the decision.
Annex – Imposed Conditions
Prevention of Crime and Disorder:
A digital Closed
Circuit Television System (CCTV) will be installed and maintained in good
working order and be correctly time and date stamped:
·
the
system will incorporate sufficient built-in hard-drive capacity to suit the
number of cameras installed;
·
CCTV
will be capable of providing pictures of evidential quality. in all lighting conditions, particularly
facial recognition;
·
cameras
will encompass all ingress and egress to the premises and all areas where the
sale/supply of alcohol occurs and all outside areas;
·
the
system will record and retain CCTV footage for a minimum of 31 days;
·
the
system will record for from opening until close of the premises;
·
the
system will incorporate a means of transferring images from the hard-drive to a format that can be played back on a
compatible computer;
·
the
Digital recorder will be password protected to prevent unauthorised access,
tampering, or deletion of images;
·
there
will be at all times, when the premises is open, a member of staff on duty with
access to the CCTV system who is trained in the use of the equipment;
·
upon
receipt of a lawful request for a copy of CCTV footage from Police, Licensing
Officers or any other Responsible Authority, the member of staff will produce
the footage within 24 hours, or less if urgently required for investigations of
serious crime;
·
CCTV
footage must be made available to be viewed by the Police, Licensing Officers
or other Responsible Authorities on lawful request during an inspection of or
visit to the Premises.
The entrance area
and any subsequent queuing area will be sufficiently lit (excluding local
authority lighting) and covered by CCTV.
·
The
number of SIA door staff required is at the discretion of the designated
premise supervisor and after conducting a risk assessment prior to any events,
to include any major or international sporting events, bank holidays, other
public holidays, an extension to normal hours etc.
·
When
deployed they shall remain at the premises until closing and in all cases after
all patrons have vacated the premises.
·
An
incident book must be kept at the premises and maintained up
to date (no later than 24 hours after the incident) at all times and
will record the following:
a) Time date and
details of all incidents/complaints of crime and disorder or anti-social
behaviour
b) All crimes
reported to the venue
c) Any faults in the
CCTV system, searching equipment or scanning equipment
d) Any visit by a
relevant authority or emergency service.
·
The
incident book must be made available to Police, Licensing Officers and all
other Responsible Authorities on request or during an inspection.
·
The
premises shall have an approved documented dispersal policy which shall be implemented for dispersal at all times the premises is open
for licensable activity.
·
From
18:00 on Thursday, Friday and Saturday until the premises close there shall be
a personal licence holder on duty.
·
A record shall be kept detailing all refused
sales of alcohol. The record should include the date and time of the refused
sale and the name of the member of staff who refused the sale. The record shall
be made available to the Police, Licensing Officers and all other Responsible
Authorities on request or during an inspection.
Public Safety
·
All
glasses used at the premises shall be made from polycarbonates or kite marked
toughened glass.
·
No person shall be allowed to leave the premises
(except to any area set aside for the consumption of alcohol) with any glasses,
open bottles or other open containers of drinks of any kind.
·
Induction
training covering the following areas will be completed with every member of
staff before employment commences and will be refreshed every 6 months
thereafter:
Challenge 25
U/A/Proxy sales
Sales to intoxicated
persons
Proof of age
Search/drug/dispersal/weapons
policies or equivalent.
·
Documented
training records must be completed in relation to the above and must include
the name of the member of staff trained date, time, and content of the
training. The record must be signed by
the member of staff who has received the training, the Designated Premises
Supervisor/ Premises Licence Holder or external training providers.
·
Training
records must be accessible at the Premises and made available to the Police,
Licensing Officers, and all other Responsible Authorities on request or during
an inspection.
The Prevention of
Public Nuisance
·
All
external windows and doors shall be kept closed when regulated entertainment in
the form of live and recorded music is taking place, except for access and
egress and also in the case of an emergency.
·
No noise
generated on the premises shall emanate from the premises nor vibration be
transmitted through the structure of the premises which gives rise to a
nuisance.
·
Notices
shall be prominently displayed on the premises requesting customers recept the needs of local residents
and leave the area quietly.
·
The
external drinking area shall be cleared by 2200 hours, and alcohol in open
containers will not be taken outside after 22:00 hours.
The Protection of Children from Harm
·
Children under the age of 18 years will not be
allowed on the premises unless accompanied by a responsible adult. Children
will not be permitted on the premises after 22:00 hours. Unless attending a
pre-booked function.
·
There shall be a minimum of four notices
displayed on the premise indicating that the sale of alcohol to those under the
age of 18 is illegal and that those adults who buy alcohol for immediate
disposal to those under the age of 18 are committing an offence.
·
Food must be made available at
all times whilst children under the age of 16 years are on the premises,
unless attending a private function.
·
A Challenge 25 Policy will be in place at the
premises.
·
There will be a minimum of four notices/posters
displayed in prominent positions inside the premises informing customers that a
Challenge 25 policy is in operation.
·
Training in relation to Challenge 25, underage
sales, sales to adults on behalf of minor (proxy sales), sales to intoxicated
persons, refusals registers, incident records and all other conditions on the
Premises Licence must be provided and undertaken by all members of staff
(whether paid or unpaid) before he / she makes a sale, supply, or delivery of
alcohol.
·
Staff must require ID in the form of a current
passport, photo card driving licence, PASS Hologram identity card or Military
ID from any customer who appears to be under the age of 25 and verify the
customer is over the age of 18 before any sale of alcohol is made
·
Any identification suspected of being
fraudulently used, or not genuine will be confiscated and handed to Police at
the earliest opportunity.
Supporting documents: