Agenda item

For decision.

ORDERED that Executive approve the Bereavement Services Strategy as the framework for delivering compassionate, inclusive and sustainable bereavement services for Middlesbrough.

The Executive Member for Environment and Sustainability submitted a report for Executive's consideration.

The purpose of the report was to seek approval of the Bereavement Services Strategy, which set out the Council’s long-term framework for delivering compassionate, inclusive and sustainable bereavement services across Middlesbrough.

The Executive was advised that the strategy established a clear vision for delivering high-quality, culturally sensitive and environmentally responsible bereavement services, while addressing key challenges such as ageing cremation equipment, limited burial capacity and the need to improve accessibility.

Executive was advised that approval of the Bereavement Services Strategy was required to ensure the Council continued to meet its statutory responsibilities in relation to burial, cremation and the management of cemeteries under relevant legislation (including the Burial Act 1853–1906, Local Authorities’ Cemeteries Order 1977, Cremation Acts and associated regulations).

Members noted that the proposed approach included a unified leadership model, investment in cremator replacement, improvements to cemetery infrastructure and aesthetics, and the introduction of more flexible service provision, including enhanced accessibility for residents.

It was highlighted that the strategy also embedded environmental sustainability, including the adoption of low-emission cremation practices and exploration of more sustainable operational options.

The Executive heard that the strategy aligned with the Council Plan priorities, particularly in supporting safe and resilient communities, promoting a healthy place and ensuring best value through improved governance and financial sustainability.

Members were informed that the strategy had been developed in response to statutory responsibilities relating to burial and cremation services, as well as national guidance, infrastructure assessments, and feedback from service users.

The Executive noted that adoption of the strategy would support long-term service improvement, including maintaining dignity and compassion in service delivery, strengthening relationships with stakeholders such as funeral directors and faith groups, and ensuring capacity to meet future demand.

It was further noted that while some proposals may have financial implications, these would be subject to future feasibility studies and decision-making processes, with procurement and legal compliance maintained throughout.

The Executive Member for Environment and Sustainability drew Executive’s attention to the fact the decision did not have a direct cost implication for the Council.

The Mayor queried when a decision on new cremators would be submitted to Executive. It was clarified this was being developed and would be brought to Executive in the near future.

OPTIONS

The Executive considered the option of maintaining the existing service model, equipment and structures. This was not supported, as it would not have future proofed the service, would have risked non-compliance with regulatory requirements and would have limited the Council’s ability to meet the needs and expectations of residents.

ORDERED that Executive approve the Bereavement Services Strategy as the framework for delivering compassionate, inclusive and sustainable bereavement services for Middlesbrough.

REASONS

Bereavement Services were a critical function of Middlesbrough Council, reflecting its commitment to dignity and compassion during times of loss. The submitted decisions aligned with the council plan and supported its ambitions of safe and resilient communities as well as a healthy place and delivering best value by improving service accessibility, governance and environmental sustainability.

The submitted decisions would have also seen the adoption of low emission cremation practices and sustainable long-term plans for Middlesbrough’s cemeteries and explored the service’s opening times and flexibility in relation to cremations and burials.

The strategy included pricing reviews, efficiency measures and long-term investment planning as well as strengthening relationships with funeral directors, faith groups and residents to rebuild trust and improve overall satisfaction.