ORDERED
That Executive approves the refresh of the policy to
address inconsistencies, updates and presentational issues that require minor
amendments. The amendments were:
·
Update the policy to reflect the way in which
assistance was provided to those who were hard of hearing / deaf. This would be
achieved through the use of British Sign Language interpreters and utilised for
the resident via their agreed method of communication e.g. face to face, online
etc;
·
Reference to the Council’s welfare strategy
as this strategy was not formally in place when the previous Vulnerability
policy was agreed;
·
Confirmation that vulnerable residents would
be signposted to the Benefits or
·
Welfare Rights services to ensure that their
income was fully maximised to support the repayment of any outstanding debts