Issue details

Customer Transformation Programme

To set out and seek approval of the proposed Customer Transformation programme which forms part of the Council’s Recover, Reset, Deliver Transformation Portfolio

Decision type: Key

Reason Key: Expenditure > £250,000;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 16/08/2024

Anticipated restriction: Public  -

Decision due: 5 Feb 2025 by Executive

Lead member: Executive Member for Finance

Lead director: Deputy S151 Officer

Contact: Janette Savage, Head of Resident and Business Support Email: Janette_Savage@middlesbrough.gov.uk.