The
report sought approval for proposed revisions to the Council’s Corporate
Complaints Policy to ensure the Council dealt appropriately with complaints
raised.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 16/06/2025
Anticipated restriction: Public -
Decision due: 17 Jul 2025 by Executive Member - The Mayor
Lead member: 1) The Mayor
Lead director: Director of Legal and Governance Services
Contact: Leanne Hamer Email: leanne_hamer@middlesbrough.gov.uk.
Does this Plan form part of the Council Budget / Policy Framework?: no
Would this decision be contrary to the Policy Framework, or not wholly in accordance with the Council's approved Budget?: no