Contact: Susie Blood
Declarations of Interest
any declarations of interest.
no Declarations of Interest received at this point in the meeting.
The minutes of the Culture and Communities Scrutiny panel held on 10 February 2022 were submitted and approved as a correct record.
CEO of ASB Help and Katy Anderson, Practitioner Support Manager will be in attendance to
provide the panel with information on what ASB help does and how it supports
victims of anti-social behaviour.
The Chair welcomed Harvinda
Saimbhi, CEO of ASB Help and Katy Anderson, Practitioner
Support Manager to the meeting.
The Panel had covered all terms of reference set, however one
aspect undiscovered was the perceptions and impact of anti-social behaviour.
BBC Panorama documentary – Anti-social behaviour- afraid in my own home, had
recently been televised and spoken to the Mayor and local residents/ ward
councillors within the Hemlington Ward.
During the programme, the former CEO of ASB Help featured and
therefore the panel were thrilled to have them present at the meeting.
The CEO firstly provided some background to ASB Help, advised
ASB Help is a registered charity in England and
Wales set up to provide advice and support to victims of anti-social behaviour
The Charity has a website that is dedicated to
the memory of Fiona Pilkington from Leicester who in 2007 killed herself and
her 18 year old disabled daughter Francecca after
Leicester police failed to investigate her 33 complaints to them about
Purpose and aim is to work with victims of
anti-social behaviour (ASB). The founder of the Charity was adamant that what
happened to Fiona should not happen again.
ASB Help aims to provide information and advice
to interested parties and members of the public involved with and suffering
from anti-social behaviour.
Following such high-profile cases of
vulnerable victims who did not receive any help from the authorities, ASB help
believe there is a clear need for coordinated information and advice that is
readily accessible to those who need it.
ASB Help primarily offer support through their
informative website particularly focusing on equipping victims of anti-social
behaviour with the necessary tools to effectively report it.
They provide one to one support and advice to
practitioners on a wide range of ASB areas, such as advice on cases, provide
training, sit as independent chairs or panel members for community trigger
meetings, lead on developing local ASB conferences or briefings to a range of
ASB Help was also in the in the process of
developing a practitioner site which will contain useful information, templates
and best practice examples. They believe this is important because ultimately
victims of anti-social behaviour will receive a better response where ASB
practitioners are well-informed through sharing best practice, updates in the
sector and opportunities to be innovative to get results for victims.
ASB Help also plan to build up a database of
information from visitors to the website on how effective they have found their
local authorities and police to be in responding to reports of ASB, populated
by our online survey.
· ASB Help have particular interest in the Community Trigger (also known as the ASB Case Review) introduced in the Anti-Social Behaviour, Crime and Policing Act 2014 to empower victims who feel they are being ignored by local agencies. They hope that they can assist victims in accessing their local Community Trigger and as we gain more knowledge and experience in this area, undertake political lobbying ... view the full minutes text for item 21/25
Jane Hill, Strategic
Community Safety Manager will provide a presentation regarding community
triggers and how they can support victims of anti-social behavior.
discussion with the officers from ASB help will follow surrounding how the
community trigger has helped in other areas.
Jane Hill, Strategic Community Safety Manager
for Middlesbrough Council followed with a
presentation in relation to community triggers. She started by reassuring the
panel that Middlesbrough Council have an excellent
team and victims of crime and asb are their upmost
concern and we out them at the forefront of what the council do.
In terms of community triggers, as way of
The Community Trigger was introduced under the
Anti-social Behaviour, Crime and Policing Act 2014.
Purpose - To give victims and communities the right
to request a review of their case and bring agencies together to take a joined
up, problem solving approach to find a solution.
Vulnerable or repeat victims of ASB being missed
due to agencies working in isolation (Fiona Pilkington case)
Information regarding problems in an area not being
shared between agencies
Poor coordination of problems and lack of problem
solving or joint working between agencies
The following agencies are involved in the
Tees Valley Commissioning Group (CCG) if required
Co-opted Housing Associations (Thirteen lead
The community can ask for the community trigger
to be activated when it hits the following thresholds:
individual, business or community group has
made three or more reports regarding the same problem in the past
six months to Middlesbrough Council, Cleveland
Police, or their Housing Association Landlord, or
one individual, business or community group has
made five or more reports about the same problem in the past six
months to Middlesbrough Council, Cleveland Police, or
their Housing Association Landlord.
The request for the community trigger to be
Requests cannot be made more than 6 months after
the problems to review have occurred.
Requests cannot be made where the problems were not
reported to official agencies within 1 month of their occurrence.
Generally requests cannot be made about problems
that occurred outside of Middlesbrough.
The Community Trigger process is a request for a review.
It is not a complaint process.
The trigger process in Middlesbrough:
All requests must be made by telephone, email or
letter to the Council’s Neighbourhood Safety Team.
Acknowledgement letter sent.
Information request made to all ‘responsible’
Legal Services decide if threshold met
Case Review Panel meeting arranged
Applicant informed of outcome
The community trigger process would be
circulated to the members after the meeting. The Manager also acknowledge ASB
Helps comment regarding victims and their attendance at the case review
meetings. In the past Middlesbrough has not invited
victims, however following on from the meeting the procedures would be updated
and all victims would be invited in the future.
The Manager made reference to the comment made by a panel member with respect to not being aware of the community trigger, and the Manager felt that more work was required to promoting the community trigger, this has been done ... view the full minutes text for item 21/26
Chair's OSB Update
provided a verbal update to the Board from information received at the Overview
and Scrutiny Board on 22 February 2022.
the update be noted.
Any other urgent items which in the opinion of the Chair, may be considered.
advised that the final report in relation to Enforcement in Middlesbrough
would be submitted to the next meeting.